Frequently Asked Questions
This website serves as an online platform facilitating the procurement of specific Compact Construction Attachments offered by Emmetts. While our primary Compact Construction Equipment (CCE) team operates from Oakbank, South Australia, our extensive branch network enables convenient order pickups across 15 locations in Victoria and South Australia.
Order Process
We do not accept online payments online. Ordering is facilitated through Purchase Order. If you have found the product you are searching for add it to cart and complete the checkout adding your Purchase Order number before completing the checkout process. One of our sales team will make contact with you within 24 hours to confirm pricing, discuss any specific needs you may have like finance options and also confirm stock availability, pickup location schedule and an invoice for payment by EFT. Our team and system will update you with every step in the order process via email from Order Received, Stock Confirmation, Pending Payment, Payment Received, Ready to Pickup.
Stock Availability
We currently have varying levels of stock on hand for immediate pickup at our 15 branches, however we also have fast turn around for all attachments with fast delivery to the closest Emmetts branch. If at any time you have any question about a specific attachment and the lead time for availablity, simply click the button on the item and ask our Sales Team to confirm availability. In early 2024 we will list live stock availability at our branches locations so you will know your attachment you need is available right now. Even if the attachment isnt close to your nearest branch we will do our best to get it to you. Just ask our sales team.
Custom Builds
Sometimes you need something specific for your operation. No worries! Ask us for a custom build and we will get back to you within 24 hours to confirm pricing, lead time and other details. From here we will request a deposit to get your custom attachment manufactured in a timely manner (in most cases buckets take 7 days and trailers 14 days, this can vary depending on demand, other custom items such as ramps are commonly available within 1-2 days for quick turn around).
Delivery
As the size and weight of CCE attachments vary greatly, at this time we are not offering delivery door to door, however this may change. Pickup locations from one of 15 Emmetts Branches is available for all online just select the branch you would like to collect your attachment from. Pricing is quoted delivered to Oakbank/Roseworthy/Kadina/Renmark/Horsham/Swan Hill, for branches outside of these we will contact you to confirm if any freight charge is applicable and always keep this cost as low as possible. You can arrange your own freight to pickup and deliver the attachments from our branch, just speak to our sales team.